Membership Policy


Membership Agreement & Liability

Review our Membership Agreement to learn more about the terms and conditions.

VIEW AGREEMENT

 


Membership Policies

Identification Requirements

The Y is committed to providing a safe environment for everyone. To ensure this, we require a government-issued ID for all individuals aged 18 and older entering our facilities. This ID is used for conducting a sex offender background check, and verifying identity when necessary. This applies to all individuals, including members, guests, spectators, and visitors. Please note that all personal information collected is confidential and will not be shared, except as required by law or for safety purposes.


Year-round and Monthly (Seasonal) Memberships

Memberships are non-refundable and non-transferable. Year-round memberships must be renewed within 90 days of expiring/deactivation to avoid paying a Join Fee.


Join Fee

Join Fees are non-refundable. If a membership has lapsed for more than 90 days from the last draft, the full Join Fee must be paid upon return.


Continuous Monthly Membership Dues

Dues are continuous every month until the proper change procedure is followed. If for any reason your check or electronic draft is returned, it may be collected electronically through a third party vendor. A minimum return fee of $30 will be assessed for this service. The YMCA is not responsible for any other collection fees assessed by individual banking institutions.

Members whose electronic draft is returned and not resolved prior to the next draft date will have their membership canceled by the YMCA. In order to reinstate a membership, all outstanding balances must be paid in full.


Membership Cancellation

To cancel your membership, please provide a 30-day written notice. This can be done online through our Membership Change Web Form or in person at our facility. Please note that verbal or phone cancellations are not accepted.

REQUEST CANCELLATION


Membership Holds

Members may place their membership on hold for up to 3 months per year. This can be done online through our Membership Change Web Form or in person at our facility. Your membership will automatically resume after the hold expires. Please note that the YMCA will not send a reminder prior to reinstatement.

If you wish to cancel your membership during the hold period, please notify the YMCA before your reinstatement date. No refunds will be issued for drafts processed after reinstatement.

REQUEST HOLD


member code of conduct

The YMCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, all individuals are asked to act appropriately at all times when in our facility or participating in our programs. We expect persons using the YMCA to act maturely, to behave responsibly, and to respect the rights and dignity of others. Our Member’s Code of Conduct outlines prohibited behavior, but the actions listed below are not an all-inclusive list of behaviors considered inappropriate in our facilities or programs:

  • Using or possessing alcohol or illegal chemicals on YMCA property
  • YMCA facilities and grounds are smoke-free environments.
  • Carrying or concealing a weapon or any device or object that may be used as a weapon
  • Use of cell phones in the YMCA’s shower and locker room areas
  • Use of any video/picture taking equipment, including camera phones, in YMCA’s shower rooms, locker rooms, and fitness center area
  • Harassment or intimidation by words, gestures, body language, or any type of menacing behavior
  • Physical contact with another person in an angry, aggressive or threatening way
  • Verbally abusive behavior, including angry or vulgar language, swearing, name-calling, or shouting
  • Sexually explicit conversation or behavior: any sexual contact with another person
  • Inappropriate, immodest, or sexually revealing attire
  • Theft or behavior that results in the destruction or loss of property
  • Loitering within or on the grounds of the YMCA

In addition, the YMCA reserves the right to deny access or membership to any person who has been accused or convicted of any crime involving sexual abuse, is or has been a registered sex offender, has ever been convicted of any offense relating to the use, sale, possession, or transportation of narcotics or habit forming and/or dangerous drugs, or is presently or habitually under the influence of dangerous drugs or chemicals, narcotics, or intoxicating beverages.

If a member or guest feels uncomfortable, they should report the behavior to a staff immediately. In order to carry out these policies, we ask that members and guests identify themselves when asked. The YMCA will investigate all reported incidents. Suspension or termination of YMCA membership privileges may result if, in his or her discretion, a violation of the Code Conduct has occurred.


Cell Phones & Other Electronics

The use of cell phones will not be permitted in the YMCA locker rooms and changing areas. We ask that you put all electronics and cameras away while in changing areas.


QUESTIONS?

For more information, contact us at membership@ymcacollier.org.